If the problem with your GE washer is that one side of the drum assembly seems to be lower than the others, the problem could be that one of the suspension rods is broken or it came unhook.
To check them out do the following. Remove the front panel and then you could see if one is broken or unhooked.
This is a very easy repair to do yourself and save a ton of money.
To see how to check & replace the suspension rods, view the video below
Below are the links to the parts needed for this repair.
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