If your Whirlpool direct drive washer is not spinning, in other words the washer fill and agitates properly, but the tub doesn't turn at all or doesn't turn fast enough to remove the water from the clothes.
You will need to check the following parts until you find out the part that needs to be replace to fix the washing machine.
Here I am going to give you a brief description of the parts you need to check, and below you will have the links to the pages with the videos that will show you how the repair is done.
Cabinet Removing: The first thing you need to learn to be able to repair your Whirlpool made direct drive washer is how to remove the cabinet and how to install it back properly.
The Motor Coupler: If the motor coupler is broken, the washer will not agitate or spin at all.
The Clutch: Worn out clutch friction pads could be the problem why your Whirlpool washer is not spinning or spinning too slow.
The Basket Drive Block: This piece connects on the basket brake& drive tube. It couples the spin drum and the spin tube together. When the spin tube turns, the spin basket turns too. When this part wears out, the washer is not going to work properly and it will make clanking noises when the motor stops running.
The Basket Brake & Drive Tube: This part goes over the gearcase shaft and it is turned by the clutch assembly when the washer is on the spin cycle and the brake pads hold it from turning when the washer is on the agitating mode.
The Gearcase Or Transmission: When the motor turns the gearcase shaft on the spin direction, the clutch will turn the brake and drive tube, the basket drive block and the drum will rotate to extract the water from the clothes.
Check each one of these parts until you find out which parts is not allowing your Whirlpool direct drive washer to work properly.
Watch the videos a couple times before trying to do the repair, make sure that you know how the parts are checked, removed and replaced before ordering any parts.
After viewing my videos you will see how much money you will save by doing the repairs yourself.
A repair company charges a service call that could be about $90 plus about 1 hour minimum for labor and that could be $70
You could save at least $160 per repair if you do them yourself. You also will pay less for the parts when you buy them yourself.