A broken motor coupler could be the problem with your Whirlpool direct drive washer.
Now let me explain what the this part do. It consist of 2 hard plastic pieces called fingers and a hard rubber piece that goes in between the fingers.
One of the fingers goes on the motor shaft and the other finger goes on the transmission or gearcase shaft.
When the motor runs in one direction it turns the finger on the motor, which turns the rubber piece which turns the gearcase or transmission shaft.
When the motor runs in one direction the washer agitates and when it turns in the other direction the washer spins.
So, if the washer fills to the selected level, the motor starts running, but the washer won’t agitate and makes like a scraping noise, check the motor coupler to see if it is broken or not.
Calling a repair company to check and repair the washer could be very expensive. Let me show you about how much could be the cost of replacing this part in your washer.
You will have to pay a service call to come to your house and check the washer and that could be from $70 to $100.
If the problem is a broken coupler the cost for a replacement could be less than $20.
Then you have to pay for the labor to replace it and that could from $60 to $90 an hour with a minimum of 1 hour.
Plus you have to wait in your house until the repairman could get there to do the repair.
The total cost could be about $210 for a repair that you could very easy do it yourself for about $20 the price of the part.
With my free repair videos you could learn how to find out if the coupler is the problem or not. I also show you how to remove it and how to install it in your Whirlpool made direct drive washer.
So, if you are ready to save money and get the washer fixed in no time, click on the video below and watch it a few times until you know how this repair is done.
Below are the links to the parts needed for this repair.